Cropping when ordering canvas:
Cropping Information for canvas orders:
Why we may have to crop your image when you order a canvas print:
When part of your image is cut off and does not appear in the print, this is called cropping.
Cropping is necessary when you order a canvas print with different proportions than your file image.
Canvas Prints ARE cropped if needed.
Try to order your canvas prints in the same proportions as your file to limit cropping. If your file requires cropping, we will use our best judgment as to what to crop out and are not responsible for overly cropped images. We generally crop evenly from all sides. Cropping is done automatically by our software to get your selected size, so if your file proportions are different then the size your order, cropping will occur. If cropping is a concern, you should crop your file yourself.
Here are examples:
If you order a 8" x 9" print but you send us an 8" x 10" image, we would have to crop/cut 1" off your image to make it fit the 8" x 9" inch print you ordered.
So say you order an 20" x 30" canvas print using that same 8" x 10" digital file, then your image would be cropped about 2" on both sides because an 8 x 10 enlarged to your ordered size would be 24" x 30", not 20" x 30".
To stop cropping from occurring please send sized print ready files or select "YES" under the cropping option and we will make changes to your ordered size to reduce the need for cropping. If this is greater than 2" +/- we will contact you regarding the new size.