Why we may have to crop your image when you order a canvas print:
When part of your image is cut off and does not appear in the print,
this is called cropping. Cropping is necessary when you order a canvas
print with different proportions than your file image.
Canvas Prints ARE cropped if needed. Paper prints are NOT cropped.
Try to order your canvas prints in the same proportions as your file to limit cropping.
If your file requires cropping, we will use our best judgment as to what to crop out and
are not responsible for overly cropped images. We generally crop evenly from all sides.
Cropping is done automatically by our software to get your selected size, so if your file
proportions are different then the size your order, cropping will occur. If cropping is a
concern, you should crop your file yourself.
Here are examples:
If you order a 8" x 9" print but you send us an 8" x 10" image, we would have to crop/cut 1" off your
image to make it fit the 8" x 9" inch print you ordered. So say you order an 20" x 30" canvas print using
that same 8" x 10" digital file, then your image would be cropped about 2" on both sides because an 8 x 10
enlarged to your ordered size would be 24" x 30", not 20" x 30".
This cropping is done automatically by our software unless you select "yes" on the order page for us to
change your print size to more closely match your image size. If you select "no," your image will be automatically
cropped to fit the size your ordered.
Most canvas prints we do are cropped and with most images, cropping is
not a problem because we try to minimize the change to the overall image appearance in the choice of the cropped
area, but if you are concerned about cropping, then you have several choices.
Order your canvas print in the same or close to the same proportions as your digital
image to limit cropping.
Crop your image first yourself, so you can control what is cropped out.
Unless you require and exact size print, just order the size you want or think is correct and select "yes"
for us to change the size of the print you ordered to closely match the image proportions that you sent.
We will adjust your ordered print size down to a size closer to your image proportions using our best judgment.
Some slight cropping may still occur.
On paper prints we generally do not crop, so if the file
proportions and size ordered are not exact, your paper prints may not be the exact size you order.